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Our 30 Day Money Back Guarantee

After a few days of using the medicine according to the instructions on the bottle, you should notice that you don't want to smoke anymore. Don't. The medicine is working and you are on your way to being free of nicotine, finally. If however, you feel that the medicine is not working for you, follow the instructions below.

Please note the following terms:

1. Less cost of shipping & handling including orders that originally included free shipping & handling. The shipping charges from the Canada Post receipt will be the charges not refunded as in almost all cases, our shipping charges to you are less than what we actually pay. (Return shipping fees excluded.)

2. First time purchases only. Repeat purchases void the guarantee for all orders.

3. Refunds are issued within 7-10 business days upon receipt of your return.

4. We cannot accept returns if there are customs, duty or shipping fees owing. These fees must be paid by you in advance before you ship your return to us.

Returns must be made within thirty days from the day you received your order. Returned parcels requiring a refund will only be accepted providing that you have received your Return Parcel Code in advance of sending the parcel back to us. To obtain this code you are required to contact customer service using our email address on the Contact Us page.

When contacting customer service, please provide us with the following information: A. Customer name used to place the order (name as it appears on credit card, including any middle initials and/or designations as they are found on the front of the credit card used);  B. Internet receipt number received when the order was approved;  C. Product being returned;  D. Reason for return.

Please allow us seven to twenty-one business days from the date we receive your parcel back at our Canadian Distribution Center, to process your refund. If you have paid by means of a check or money order, a check will be issued to you within seven to twenty-one business days from the date your parcel was received at our Canadian Distribution Center.Please return within 30 days of purchase. Our mailing address can be found at the Contact Us page.

WHY SUCH A GENEROUS GUARANTEE? Simple, we want you to feel comfortable buying and using our medicine. We're not out to take your money and leave you with nothing. We honestly want our product to work for you, and we understand it can take a little time.

We want you to feel at ease with purchasing our medicine, and we feel the best way to do that is to offer a money back guarantee. We DO NOT want you to pay for a product that doesn't work. With over 10 years of customer satisfaction, you can feel 100% confident with your purchase.